Technical issues
We are so sorry to hear that you are having a technical issue. Could you please answer a couple of questions, this will help us to understand it better:
- Can you please describe step by step (in as much detail as possible) the problem you're having?
- What happened before the issue started?
- Have you tried to reinstall the app?
- Kindly confirm the device you are using, its OS (operating system) and the OS version
- Could you send some screenshots/images of the error/problem?
Feel free to send this information to us at [email protected].