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Help Center

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How do I cancel my subscription?

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Canceled but still charged

Why can’t I get a refund when your website says I can?

My email address is not recognized when trying to log in

Subscription and Billing

How do I cancel my subscription?

Does my subscription automatically renew?

What do I get with the subscription?

Why can’t I get a refund when your website says I can?

My child subscribed without my permission

Where is my refund?

Send my refund to a different card

My card was stolen or my account was compromised

Money-back guarantee

I just signed up but was already charged for the subscription with no trial

I was unaware of the charges

Canceled but still charged

Why was I charged twice?

I didn’t authorize a subscription or recurring charge

15 articles

Troubleshooting

Technical issues

My email address is not recognized when trying to log in

I need to update/correct my email address

No response from my Astrologer

Why has my zodiac sign changed?

My Sun/Moon/Rising sign is incorrect

I can’t access the Compatibility tab in the app

Horoscope stays the same or doesn't update

8 articles

About Hint

Welcome to Hint!

What is a Natal Chart and how do we determine your results?

Why it's important to set the correct time of birth?

How do I change the language in the app?

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