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How do I cancel my subscription?
Refund Policy
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Canceled but still charged
Why can’t I get a refund when your website says I can?
My email address is not recognized when trying to log in
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Subscription and Billing
How do I cancel my subscription?
Does my subscription automatically renew?
What do I get with the subscription?
Refund Policy
Why can’t I get a refund when your website says I can?
My child subscribed without my permission
Where is my refund?
Send my refund to a different card
My card was stolen or my account was compromised
Money-back guarantee
I just signed up but was already charged for the subscription with no trial
I was unaware of the charges
Canceled but still charged
Why was I charged twice?
I didn’t authorize a subscription or recurring charge
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Troubleshooting
Technical issues
My email address is not recognized when trying to log in
I need to update/correct my email address
No response from my Astrologer
Why has my zodiac sign changed?
My Sun/Moon/Rising sign is incorrect
I can’t access the Compatibility tab in the app
Horoscope stays the same or doesn't update
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About Hint
Welcome to Hint!
What is Hint?
What is a Natal Chart and how do we determine your results?
Why it's important to set the correct time of birth?
How do I change the language in the app?
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Contact Hint Support
Get help from Hint support
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Hint: Help Center